Reviews & Google profile
Your reputation, looked after every day.
Guests read reviews before the menu. We keep your Google profile sharp, answer every review in the guest’s language and make sure your details are right on every listing.
Amazing birthday dinner, the team brought a cake with a candle. The grilled octopus was perfect.
Thank you Mai, and happy birthday again. We are glad the octopus was a hit. See you for the next celebration.
Illustration
The difference
Small details, lost bookings.
Without it
- Old photos and last year’s holiday hours
- Reviews left unanswered for months
- Two phone numbers in circulation, one dead
- A TripAdvisor page nobody claimed
- No plan to ask happy guests for a review
With Novotize
- Fresh photos, posts and correct hours
- Every review answered, kindly and fast
- One phone, one address, everywhere
- All listings claimed and aligned
- A simple QR system to collect reviews
What's included
What we take care of.
Google Business Profile
Categories, attributes, menu, photos, weekly posts, holiday hours and Q&A.
Review replies
Every Google review answered in the guest’s language, in your voice. Hard ones flagged to you first.
Listings aligned
Google, TripAdvisor, Wongnai, Facebook, Instagram and local guides: the same name, hours, phone and booking link.
Review cards
Table cards and receipts with a QR code that goes straight to your review form.
Alerts
If someone edits your listing or a wrong number appears, we see it and fix it.
Monthly summary
What guests praise, what they complain about, and what to tell the team.
FAQ
Questions owners ask us
Can you remove bad reviews?
Only Google can remove a review, and only when it breaks its rules. We report the ones that do. For the rest, a calm, helpful reply is what future guests judge you on.
Will the replies sound like a robot?
No. We agree on your voice first, and we never paste the same reply twice.
Why do consistent details matter so much?
Google and AI assistants compare your details across the web. When they match everywhere, they trust you more and show you more.
Works best with
Connected services.
SEO & AI visibility
Show up when guests search Google, Maps, ChatGPT or Gemini for a place to eat tonight.
Learn moreContent & photography
Dish photos, shoots and social content that make people want to book.
Learn moreGoogle & Meta Ads
Fill the quiet nights and launch the big ones, with every baht tracked to a booking.
Learn moreHow visible is your restaurant today?
We check Google, Maps and the AI assistants for the searches your guests actually make, and send you what we find. Free, in plain words, within a few days.