Privacy Policy

📅 Last updated: March 18, 2026

1. Who we are

Novotize is a digital agency specializing in SEO, GEO (Generative Engine Optimization) and Google Ads management. We are based in Bangkok, Thailand.

Contact: hello@novotize.com
Website: novotize.com

2. What data we collect

When you interact with our website, we may collect the following information:

• Contact form submissions: name, email address, phone number, company name, website URL, budget range, and your message
• Analytics data: pages visited, time on site, referral source, device type, browser type, and approximate geographic location (country/city level)
• Communication data: emails or messages you send us via email or WhatsApp

We do not collect sensitive personal data such as financial information, health data, or government identifiers.

3. How we use your data

We use the information we collect for the following purposes:

• To respond to your inquiries — when you submit our contact form or reach out via email, we use your data to get back to you with a tailored response
• To improve our website — analytics help us understand what content is useful and how to make the site better for visitors
• To deliver our services — if you become a client, we use your contact details to manage our working relationship

We never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Third-party services

Our website uses a limited number of third-party services:

• Formspree — to process contact form submissions securely. Formspree's Privacy Policy
• Google Fonts — to load web fonts. Google may collect basic usage data. Google's Privacy Policy

We do not use tracking cookies for advertising. If we add analytics in the future, this policy will be updated accordingly.

5. Data storage and security

Your data is stored securely using industry-standard measures. Contact form submissions are transmitted via encrypted HTTPS connections. We retain your inquiry data for as long as necessary to respond to your request and for a reasonable period afterward, unless you ask us to delete it sooner.

6. Your rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Delete your personal data from our records
• Withdraw consent at any time

To exercise any of these rights, simply email us at hello@novotize.com. We will respond within 30 days.

7. Cookies

Our website does not currently use cookies for tracking or advertising. If this changes, we will update this page and provide a clear notice on the website.

8. Children's privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: hello@novotize.com
WhatsApp: +66 083 906 0774